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SWAPPING SKILLS: UX Pros and Technical Communicators!
January 11 @ 7:00 pm - 8:00 pm EST
Would you like to learn more about where technical communication and UX design overlap? Would you like to learn more about some mutually beneficial skills? How about some of the challenges?
We’ll cover these in our joint presentation with OHIO STC and UX Akron.
— Conducting Usability Tests for your documentation or interface
— Working with Subject Matter Experts (SMEs)
— Translating Engineering to Plain English.
Dan Minder is a computer / network technician at Stark State College in North Canton, and a graduate of Kent State University’s UX Design program. He saw a need for clear, concise documentation that fits his organization’s infrastructure, and has composed several internal manuals that help simplify hardware and software configuration. He serves as a board member for UX Akron.
Tricia Spayer is a Certified Professional Technical Communicator. She has 27 years of experience in technical writing and illustration for Pressco Technology Inc. in Solon, Ohio. She administers a content management system and manages translations for her manuals into 14 languages. Tricia has served on the Board of Directors for the Society for Technical Communication (STC), and is a Fellow in STC.