Three Steps to Successful SME Interviews
December 8 @ 7:00 pm - 8:00 pm EST
Joint event with Michigan Great Lakes STC chapter
Presented by Nicky Bleiel
Interviewing subject matter experts is one of the most important skills needed for success as a technical communicator. Join me to discuss how to prepare for an interview, conduct it, and follow up. We’ll discuss how to cultivate sources, write questions, and keep cool during an interview. You’ll learn what to say and what words to avoid–and how to conduct an interview asynchronously. I have interviewed many SMEs, as well as tech comm luminaries (including David Pogue, Dr. John Carroll, and Kathy Sierra), and I will share my experience with you.
Nicky Bleiel is a Lead Information Developer at Innovative Systems. She is a Fellow and Past President of the Society for Technical Communication and has more than 20 years of experience writing and designing content for software products in a variety of industries. She has interviewed a number of experts in technical communication, including John Carroll, David Pogue, Kathy Sierra, and Nancy Duarte; and was Guest Editor of the all-interview “Legends of Technical Communication” issue of STC’s Intercom magazine. She is a popular speaker at many conferences, including the STC Summit, tcworld, WritersUA, CIDM, CPTSC, IEEE ProComm, and LavaCon; and has been published in STC’s Intercom, tcworld magazine, ISTC Communicator, and more. See nickybleiel.com for a list of her talks and articles.