Lines & Letters

Award-Winning Newsletter of NEO STC


Angie Dianetti – Lay of the Land Podcast

A recent Lay of the Last (Cleveland) podcast featured Angie. See the following to enjoy the podcast if you have not already heard it. https://www.layoftheland.fm/125-angie-dianetti-radcom/ Here is a snippet from the site. “Under Angie’s guidance, Radcom has earned the distinction of a Weatherhead 100 Outstanding Growth Company seven times over since then as one of Northeast … Continue reading…

A Lifetime Achievement Award of Note

If you have ever worked with Jackie Damrau as I have when she edits my drafts for book reviews for Technical Communication, you are lucky. Jackie is an inspiring person. I love her edits as she makes me look better as a good editor should. She also manages the lists of available books and lets … Continue reading…

President’s Column (July, 2023)

Transition in the air It is a daunting task to write my first President’s column for Ohio STC. I follow in the footsteps of previous presidents who have led well and showed passion for keeping our chapter active and vibrant. I wish to walk the same path as I continue the legacy of the president’s … Continue reading…

STC Summit 2023 (best ever?)

Enjoy reading the answers provided by Tricia Spayer who attended and presented at the conference in Atlanta earlier this year. What was your favorite part about the conference? This was my first in-person Summit since before the pandemic, so seeing many friends whom I have not seen in a long time was like a huge, … Continue reading…

Let’s Recognize and Applaud!

Hi Everyone, Let’s take this time to recognize and congratulate all our Ohio STC 2023 award winners!   Distinguished Chapter Service Award Kelly Webb-Bronstrup For sustained contributions to the Ohio Chapter – for sharing your wisdom and experience while acting as a mentor in our profession.   Fellow Tricia Spayer Associate Fellow Lisa Adair Individuals … Continue reading…

Transformative Teaching and Learning in Further Education: Pedagogies of Hope and Social Justice

Rob Smith, Vicky Duckworth. 2022. Policy Press. ISBN–978-1-4473-6233-3. 224 pages. $40.49 (softcover). Authors Smith and Duckworth are UK-based professors of education, and Duckworth is also a co-lead for the Social Justice in Education Network. The authors based Transformative Teaching and Learning in Further Education: Pedagogies of Hope and Social Justice on conclusions from the Transforming … Continue reading…

How AI Can Benefit Technical Writers

To illustrate one way AI can benefit writing, I’ve taken an excerpt from Einstein’s work to illustrate the benefits and challenges technical writers face when using AI.  To create the AI version, I used a tool in Microsoft™ Edge through a ‘Discover’ extension setting the tone to ‘Professional’ and the length to ‘Medium’.  (I did … Continue reading…

Craig Beahr in the Spotlight

The editor of Intercom currently is Dr. Craig Beahr who is also a past President of the Society (https://www.stc.org/notebook/2022/10/06/announcing-dr-craig-baehr-incoming-intercom-editor/). Craig also acts as Chief Examiner for our Certified Professional Technical Communicator (CPTC) program and current chair of STC’s Certification Committee as he has a background in both academia and as a practitioner. Overseeing the transition … Continue reading…

President’s Column (May, 2023)

As I sit down to write my last President’s column, I can hardly believe how quickly time has flown by. It seems like only yesterday that I was first elected to lead our chapter, and yet here we are at the end of another successful year. One of the highlights of this past year was … Continue reading…

Congratulate Paulette Tiggs (Talk of the Town)

Paulette was recently promoted to Lead Information Developer, which translates to information developer, level 5 at Rockwell Automation. Paulette is the only Lead ID in the department and the first for Rockwell’s business (Software and Controls) in the company’s history.

Adventures in CPTC Testing

Practical Tips to Successfully Prepare for the Online CPTC Exam. As you probably surmised from the title, I’ve taken the CPTC Practitioner exam more than once before finally passing. I tend to live by the proverb,  if at first you don’t succeed, try, try again. However, I learned a few tips along the way that … Continue reading…

Will AI Eliminate Tech Writers?

Introduction Will AI eliminate your job as a tech writer?  From the research I’m doing and courses I’m taking, the answer seems an obvious ‘No’.  Currently, AI is a hot topic with discussions ranging from ‘it is just another search engine to ‘it’s alive and plans to kill all humans and take over the world’!  … Continue reading…

ChatGPT (Meeting Review)

The February 28, 2023 brown bag (Zoom) meeting hosted by the STC Rochester chapter included about 60 participants. How familiar were participants with ChatGPT? Only about two percent use ChatGPT all day every day. Most people just had some familiarity with the concept of ChatGPT and AI. Someone noted concern about ChatGPT replacing technical writers. … Continue reading…

Fragile Futures (Book Review)

Fragile Futures: The Uncertain Economics of Disasters, Pandemics, and Climate Change. Vito Tanzi. 2022. Cambridge University Press. ISBN-10 1009100122. ISBN-13 978-1009100120. 246 pages. US$24.99 (hardcover). How can governments prepare for unpredictable events such as a pandemic or climate change? That is one of the questions raised by economics professor Vito Tanzi as he also addresses … Continue reading…

Folding Accessibility (Meeting Review)

On April 20, 2023, Char James-Tanny, a well-known accessibility advocate for more than 20 years, taught us about “Folding Accessibility into the Documentation Process”. The talk centered on the importance of accessibility, and how it is essential to respect people’s dignity, equality, autonomy, and usability in product documentation. Accessibility is a fundamental issue that affects … Continue reading…

President’s Column (March, 2023)

As a Technical Communicator, it seems as though I’m always searching for information and then searching for better ways to communicate that information to readers. I suppose that it’s just the basics of our profession. But this search extends to our personal lives as well. Who hasn’t looked for guidance on how to complete a … Continue reading…

Lisa Adair Becomes STC Associate Fellow

Congratulate Lisa Adair as she recently achieved the honorary rank of STC Associate Fellow. As explained at https://www.stc.org/notebook/2023/02/03/presenting-the-2023-stc-class-of-associate-fellows/, this is the second highest rank that the Society can confer upon a member, Fellow being the highest. “This honor recognizes members for their outstanding achievements in and contributions to the arts and science of technical communication, … Continue reading…

Tricia Spayer Becomes STC Fellow

Congratulate Tricia as she recently achieved the rank of STC Fellow. Enjoy reading her citation.  Tricia Spayer Citation: For continuing service to STC through chapter and Society leadership roles, and for advocating technical communication principles in all aspects of your career and volunteer roles. See the 2023 class of STC Fellows following. Presenting the 2023 class … Continue reading…

What Color Do You Want?

If you will, come along with me on a journey in our minds. Let’s go back in time for a little while. Imagine yourself in grade school again. You’re in art class and you’re using crayons to color at a table along with some other classmates. Someone says, “Please hand me the skin color crayon.” … Continue reading…