It’s That Time of the Year, Again

STC Membership Registration is now Open! The 2018 membership season is now open, marking the beginning of the Society for Technical Communication’s (STC’s) 66th Anniversary celebration! It’s time to renew or join today and take advantage of all that’s new with STC. STC brings the savings to you with new reduced rates on Professional & Academic … Continue reading…

Oops! We Did It Again!

Another year has come and gone and we have been named an APEX winner for the Award of Publication Excellence in the electronic newsletters category AGAIN! APEX Awards is an annual competition for communications and publications — print and electronic — judged for graphic design, editorial content, and communication effectiveness. The competition is sponsored by the editors of Writer’s Web … Continue reading…

The Unexpected Costs and Benefits of the Words We Use

Our language is part of our corporate identity. Communication errors carry a cost, which can be cash, time, missed opportunities, lost customers, damages to reputation, property, or even lives. Consistent, clear, and unambiguous language in our communication, on the other hand, can increase the product usability, strengthen brand, and set the company apart from its … Continue reading…

Mileusnich and Nickels Named for Distinguished Service

NEO STC is proud to honor senior members Lisa Mileusnich and Lynn Nickels with Distinguished Chapter Service awards for their continuous contributions to the chapter. Lisa has served tirelessly on the NEO STC Board of Directors as treasurer (2010-2012), vice president (2013-2014), president (2014-2015), and immediate past president (2015-2016). NEO STC was awarded Community of … Continue reading…

Experience Summit 2017 with Jason Vensel

May 2, 2017 Summit 2017 is quickly approaching and if you’ve never attended or aren’t attending this year, you can follow my experience as I post a brief recap here each day. I depart for the Gaylord National Resort & Convention Center in Washington, D.C., (okay, Oxon Hill, MD), on Saturday, May 6. See which sessions … Continue reading…

June 2017 Academic Relations Update

Academic Relations Co-chair Lynn Nickels had the opportunity to present to fellow-NEO STC Member Kelly Webb Bronstrup’s Honors Engineering Technical Writing class on April 12th at the University of Akron.  Lynn and fellow Rockwell Automation co-worker, Tony Sorbello, presented on the topic, “Collaborative Writing Across Genres, Cultures and Cross-functional Teams.” Part of the presentation included … Continue reading…

Are Online Education and Training Becoming One and the Same?

In Symbiosis:  The New Paradigm in Online Education and Training, author Chuck Dull (Associate Dean of the IT Center of Excellence, Cuyahoga Community College) raises some interesting points about online education, training, and new technology. Let’s look at some of these ideas now as we consider that new technologies today no longer drive transformation and … Continue reading…

Review: The Ultimate Freelancer’s Guidebook

Author Yuwanda Black had in mind an audience of novice freelancers when she wrote The Ultimate Freelancer’s Guidebook : Learn How to Land the Best Jobs, Build Your Brand, and Be Your Own Boss. Her audience should get valuable information from the book as it covers its subject matter adequately for its intended audience. Practical issues … Continue reading…

June 2017 President’s Column

June 2017 marks the end of my second term serving as president of the Northeast Ohio Chapter of the Society for Technical Communication (NEO STC). I have always said that our greatest strength as a chapter has been the wonderful character, expertise and professionalism of our members, who represent a range of companies and services … Continue reading…

Write Effective Multiple Choice Questions

When I googled – write good multiple choice questions – I liked the advice from Vanderbilt.edu as written by Cynthia Brame who is the Assistant Director of the Vanderbuilt’s Center for Teaching. Here are the two basic pieces of advice on this site about writing good multiple choices questions: Construct an effective stem. Construct effective … Continue reading…